Contact & support
How can we help?
Open a case and it goes straight into our support queue — you get a case number instantly, email updates at every step, and a live view of progress in your account.
🎫 Track everything
Every case has a timeline: comments, status, and the proposed resolution you can accept or send back.
📧 Or just email us
hello@snapxacademy.com — emails become cases automatically, and replying to any case email adds your comment to the case.
💬 Instant answers
Try Snappy (bottom-right) for product and pricing questions, or to book a demo / masterclass seat on the spot.